Notice history -

Feb 2026

Mar 2026

Apr 2026

Feb 2026

Mar 2026

Apr 2026

Notice history

No notices reported this month

Postmortem
March 24, 2026 at 7:53 AM
Postmortem
March 24, 2026 at 7:53 AM
A system upgrade scheduled overnight failed and the system reverted back to the previous version.
The system upgrade was to static code, and therefore no impact to customer data or information.
At the time of the event (1.22am) there were no UK users active on the website.
Resolved
March 24, 2026 at 1:32 AM
Resolved
March 24, 2026 at 1:32 AM
https://malgrabooks.co.uk is back up. This incident was automatically resolved by Instatus monitoring.
Investigating
March 24, 2026 at 1:22 AM
Investigating
March 24, 2026 at 1:22 AM

Completed
March 17, 2026 at 12:00 PM
Completed
March 17, 2026 at 12:00 PM
Maintenance has completed successfully
In progress
March 17, 2026 at 11:00 AM
In progress
March 17, 2026 at 11:00 AM
Maintenance is now in progress
Planned
March 17, 2026 at 11:00 AM
Planned
March 17, 2026 at 11:00 AM
Our mobile app will be unavailable briefly whilst we make some minor updates to the system.

Webchat Unavailable 11/02

Completed
February 11, 2026 at 5:00 PM
Completed
February 11, 2026 at 5:00 PM
Maintenance has completed successfully
In progress
February 11, 2026 at 9:00 AM
In progress
February 11, 2026 at 9:00 AM
Maintenance is now in progress
Planned
February 11, 2026 at 9:00 AM
Planned
February 11, 2026 at 9:00 AM
Webchat will be unavailable on Wednesday 11 February.
Any queries will be responded to via email within our usual timeframes - https://support.malgrabooks.co.uk/knowledge-base/malgrabooks-support-timeframes/
We apologise for any inconvenience this may cause.

Feb 2026 to Apr 2026