MalgraBooks - Notice history

All systems operational

MalgraBooks Services - Operational

100% - uptime
Feb 2026 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2026
Mar 2026
Apr 2026

Third Party Services - Operational

100% - uptime
Feb 2026 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2026
Mar 2026
Apr 2026

Notice history

Apr 2026

Pulse Unavailable 20/04 (7am - 9am)
  • Completed
    April 20, 2026 at 8:00 AMUTC
    Completed
    April 20, 2026 at 8:00 AMUTC
    Maintenance has completed successfully
  • In progress
    April 20, 2026 at 6:00 AMUTC
    In progress
    April 20, 2026 at 6:00 AMUTC
    Maintenance is now in progress
  • Planned
    April 20, 2026 at 6:00 AMUTC
    Planned
    April 20, 2026 at 6:00 AMUTC

    We are planning for a scheduled maintenance during this time whilst some new features are added to Pulse.

    We apologise for any inconvenience this may cause.

System Update - Maintenance
  • Completed
    April 19, 2026 at 10:52 AMUTC
    Completed
    April 19, 2026 at 10:52 AMUTC
    Maintenance has completed successfully.
  • In progress
    April 19, 2026 at 8:00 AMUTC
    In progress
    April 19, 2026 at 8:00 AMUTC

    We're currently adding some new features to Pulse and therefore there will be some scheduled maintenance during this time.

    We apologise for any inconvenience caused.

Mar 2026

System unavailable - upgrade issue
  • Postmortem
    UTC
    Postmortem

    A system upgrade scheduled overnight failed and the system reverted back to the previous version.

    The system upgrade was to static code, and therefore no impact to customer data or information.

    At the time of the event (1.22am) there were no UK users active on the website.

  • Resolved
    UTC
    Resolved
    https://malgrabooks.co.uk is back up. This incident was automatically resolved by Instatus monitoring.
  • Investigating
    UTC
    Investigating
Mobile App Maintenance
  • Completed
    March 17, 2026 at 12:00 PMUTC
    Completed
    March 17, 2026 at 12:00 PMUTC
    Maintenance has completed successfully
  • In progress
    March 17, 2026 at 11:00 AMUTC
    In progress
    March 17, 2026 at 11:00 AMUTC
    Maintenance is now in progress
  • Planned
    March 17, 2026 at 11:00 AMUTC
    Planned
    March 17, 2026 at 11:00 AMUTC

    Our mobile app will be unavailable briefly whilst we make some minor updates to the system.

Feb 2026

Webchat Unavailable 11/02
  • Completed
    February 11, 2026 at 5:00 PMUTC
    Completed
    February 11, 2026 at 5:00 PMUTC
    Maintenance has completed successfully
  • In progress
    February 11, 2026 at 9:00 AMUTC
    In progress
    February 11, 2026 at 9:00 AMUTC
    Maintenance is now in progress
  • Planned
    February 11, 2026 at 9:00 AMUTC
    Planned
    February 11, 2026 at 9:00 AMUTC

    Webchat will be unavailable on Wednesday 11 February.

    Any queries will be responded to via email within our usual timeframes - https://support.malgrabooks.co.uk/knowledge-base/malgrabooks-support-timeframes/

    We apologise for any inconvenience this may cause.

Feb 2026 to Apr 2026

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