- Notice history

All systems operational

MalgraBooks Services - Operational

100% - uptime
Jun 2020 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2020
Jul 2020
Aug 2020

Third Party Services - Operational

100% - uptime
Jun 2020 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2020
Jul 2020
Aug 2020

Notice history

Aug 2020

Scheduled Maintenance - 16 August 2020
  • Completed
    August 16, 2020 at 7:30 AM
    Completed
    August 16, 2020 at 7:30 AM

    The scheduled maintenance has been completed.

  • In progress
    August 16, 2020 at 6:30 AM
    In progress
    August 16, 2020 at 6:30 AM

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    August 16, 2020 at 5:30 AM
    Update
    August 16, 2020 at 5:30 AM

    Maintenance will begin as scheduled in 60 minutes.

  • Update
    August 15, 2020 at 9:48 AM
    Update
    August 15, 2020 at 9:48 AM

    We will be undergoing scheduled maintenance for approximately 30 minutes whilst we add in new functionalities to our membership and client databases, to allow for the Malgra Making Tax Digital (MTD) Pilot. From April 2023, all self employed individuals will be required to submit quarterly tax returns digitally to HMRC. This upgrade which we're carrying out allows our system to test new functionalities to communicate digitally with HMRC. Any service which requires a connection to our Malgra Databases (such as login to your account, register, upgrade, downgrade, changes etc) will not be available for this period. **Affected Services** Malgra Cloud Spreadsheets - if you are using a spreadsheet when we begin this work, your session will not be interrupted, and you'll be able to continue working as usual. Malgra CRM and MalgraBooks: Client Dashboards will be unavailable during this period. This upgrade will also affect some third party connections which we have, to HMRC's MTD service and AML (Anti Money Laundering) service. Our Tax KnowledgeBase (without logging in) will not be affected. We do apologise for any inconvenience this may cause.

  • Planned
    August 15, 2020 at 9:45 AM
    Planned
    August 15, 2020 at 9:45 AM

    Maintenance is scheduled

Jul 2020

System Backup period
  • Completed
    July 12, 2020 at 2:30 AM
    Completed
    July 12, 2020 at 2:30 AM

    The scheduled maintenance has been completed.

  • In progress
    July 12, 2020 at 2:01 AM
    In progress
    July 12, 2020 at 2:01 AM

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Planned
    July 09, 2020 at 1:01 PM
    Planned
    July 09, 2020 at 1:01 PM

    Our websites will be unavailable from 3am - 3.30am whilst we run a number of updates on our databases. During this time, our website may be unavailable or slower than usual. We apologise for any inconvenience caused.

Cloud Spreadsheets Maintenance (2020/21 Versions Only)
  • Completed
    July 10, 2020 at 3:00 PM
    Completed
    July 10, 2020 at 3:00 PM

    The scheduled maintenance has been completed.

  • In progress
    July 10, 2020 at 2:01 PM
    In progress
    July 10, 2020 at 2:01 PM

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Planned
    July 09, 2020 at 12:54 PM
    Planned
    July 09, 2020 at 12:54 PM

    We will be running a short maintenance window on our connection to Microsoft Azure which means that 2020/21 Cloud Spreadsheets will be unavailable for a short period of time. We aim to keep downtime to a minimum, and run our maintennace through the night, however as we need assistance from Microsoft to make a DNS change (something in the background which runs our malgra.net website), we need to do this during office hours and 3pm-4pm on Fridays is one of the times when we have a window of opportunity to do this. Our 2019/20 cloud spreadsheets will be unaffected during this period. Malgra apologies for any inconvenience this may cause.

Cloud Spreadsheets Upgrade
  • Completed
    July 04, 2020 at 3:00 PM
    Completed
    July 04, 2020 at 3:00 PM

    The scheduled maintenance has been completed.

  • In progress
    July 04, 2020 at 2:00 PM
    In progress
    July 04, 2020 at 2:00 PM

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Planned
    July 04, 2020 at 1:53 PM
    Planned
    July 04, 2020 at 1:53 PM

    Malgra Cloud Spreadsheets for the 2020/21 Financial Year will be unavailable until 4pm. We're upgrading all 2020/21 Spreadsheets to include the new expenses reporting function, which you can learn more about on our guide here: https://tax.malgra.net/knowledge-base/spreadsheet-categories

Maintenance - Malgra Network Sites
  • Completed
    July 03, 2020 at 7:31 PM
    Completed
    July 03, 2020 at 7:31 PM

    The scheduled maintenance has been completed.

  • Update
    July 03, 2020 at 7:31 PM
    Update
    July 03, 2020 at 7:31 PM

    Upgrades Complete System Operational

  • Update
    July 03, 2020 at 7:30 PM
    Update
    July 03, 2020 at 7:30 PM

    MalgraBooks Status - Complete Malgra Cloud Spreadsheets Status- Verifying

  • Update
    July 03, 2020 at 7:29 PM
    Update
    July 03, 2020 at 7:29 PM

    Verification Complete. Restarting Services...

  • Update
    July 03, 2020 at 7:28 PM
    Update
    July 03, 2020 at 7:28 PM

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    July 03, 2020 at 7:28 PM
    Update
    July 03, 2020 at 7:28 PM

    Verification underway for: Malgra Cloud Spreadsheets MalgraBooks Website MalgraBooks Client Portal Malgra Account Services

  • Update
    July 03, 2020 at 7:27 PM
    Update
    July 03, 2020 at 7:27 PM

    Third Party Services back online. Connection to HMRC Verified and Authorised API Connections Live AML - Anti Money Laundering API Live MTD - Making Tax Digital API Live

  • Update
    July 03, 2020 at 7:26 PM
    Update
    July 03, 2020 at 7:26 PM

    Email Server Activated. Processing Emails.... complete

  • Update
    July 03, 2020 at 7:25 PM
    Update
    July 03, 2020 at 7:25 PM

    Restarting Email Server...

  • Update
    July 03, 2020 at 7:25 PM
    Update
    July 03, 2020 at 7:25 PM

    Adding new server 'Jupiter'

  • Update
    July 03, 2020 at 7:24 PM
    Update
    July 03, 2020 at 7:24 PM

    Venus server upgraded

  • Update
    July 03, 2020 at 7:23 PM
    Update
    July 03, 2020 at 7:23 PM

    Upgrade of 'Venus' server in progress

  • Update
    July 03, 2020 at 7:22 PM
    Update
    July 03, 2020 at 7:22 PM

    Mars server upgraded

  • Update
    July 03, 2020 at 7:22 PM
    Update
    July 03, 2020 at 7:22 PM

    Upgrade of 'Mars' server in progress

  • In progress
    July 03, 2020 at 7:20 PM
    In progress
    July 03, 2020 at 7:20 PM

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Planned
    July 03, 2020 at 7:18 PM
    Planned
    July 03, 2020 at 7:18 PM

    We will be undergoing scheduled maintenance for approximately 25 minutes whilst we upgrade our Cloud Storage system by adding a new module, doubling the space available. This is due to an increase in the number of system dependencies, including an increased number of cloud spreadsheets currently being hosted by Malgra **Affected Services** Malgra Cloud Spreadsheets - if you are using a spreadsheet when we begin the migration, you will not lose any work. We'll be working around you, moving any remaining spreadsheets on our automated backup, around 3am Saturday Morning (4 July). Malgra CRM and MalgraBooks: Client Dashboards will be unavailable during this period. Email services: Our emails will be locked for the duration - if you email us during this time, it will be queued for delivery at a later point. This upgrade will also affect some third party connections which we have, to HMRC's MTD service and AML (Anti Money Laundering) service. We do apologise for any inconvenience this may cause.

Jun 2020

No notices reported this month

Jun 2020 to Aug 2020

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