Notice history -

Jun 2021

Jul 2021

Aug 2021

Jun 2021

Jul 2021

Aug 2021

Notice history

Completed
August 28, 2021 at 5:00 PM
Completed
August 28, 2021 at 5:00 PM
The scheduled maintenance has been completed.
In progress
August 28, 2021 at 9:02 AM
In progress
August 28, 2021 at 9:02 AM
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Planned
August 27, 2021 at 2:05 PM
Planned
August 27, 2021 at 2:05 PM
As part of our transformational work, our tax guide will be moving in the background to our MalgraBooks site. This should cause no issue on the front end, but we expect the site to run slightly slower than usual during this time.

Resolved
August 23, 2021 at 1:52 PM
Resolved
August 23, 2021 at 1:52 PM
New code added to avoid duplication in future - issue arose following database change.
Investigating
August 23, 2021 at 1:48 PM
Investigating
August 23, 2021 at 1:48 PM
We're currently investigating a minor issue with Cloud Spreadsheet Notification emails which are sent to users when they request a cloud spreadsheet from our system. Once generated, our system appears to be sending both a 'success' and 'failure' email to clients - instead of just one or the other. Microsoft are investigating this issue. There is no impact to current spreadsheets or the system, just notifications are being sent incorrectly.

Completed
July 13, 2021 at 7:00 PM
Completed
July 13, 2021 at 7:00 PM
The scheduled maintenance has been completed.
In progress
July 13, 2021 at 7:01 AM
In progress
July 13, 2021 at 7:01 AM
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Update
July 13, 2021 at 6:00 AM
Update
July 13, 2021 at 6:00 AM
Maintenance will begin as scheduled in 60 minutes.
Update
July 07, 2021 at 6:43 AM
Update
July 07, 2021 at 6:43 AM
Scheduled maintenance has been moved to Tuesday 13 July 2021 due to staff availability at Microsoft.
Planned
July 05, 2021 at 1:22 PM
Planned
July 05, 2021 at 1:22 PM
As part of our MTD plans, our MalgraBooks Client Portal and website may be unavailable for a short period whilst we make updates to our HMRC API Connection. During this time, client portals may be slower than usual and sections of the MalgraBooks website may be unavailable. We apologise for any inconvenience caused during this period. Should you need urgent access to your account details, please contact your account manager by email and our team will be pleased to assist.

No notices reported this month

Jun 2021 to Aug 2021